Title

Initiating and tracking social actions to adapt and improve smart city's business processes

Source of Publication

2017 25th Telecommunications Forum, TELFOR 2017 - Proceedings

Abstract

© 2017 IEEE. This paper presents Business-2-Social (B2S) platform. It is a Web-based application that provides connection of a smart city's components, namely business processes, Internet of Things (IoT), and social networks. B2S collects and processes IoT-related data in preparation of supporting the decision makers. Based on IoT data and defined guidelines, B2S automatically initiates social actions and collects citizens' feedback. The objective is to drive the interactions between smart cities and citizens so that necessary services are offered.

Document Type

Conference Proceeding

ISBN

['9781538630723']

First Page

1

Last Page

4

Publication Date

1-5-2018

DOI

10.1109/TELFOR.2017.8249429

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