Title
Information systems project manager soft competencies: A project-phase investigation
Source of Publication
Project Management Journal
Abstract
This article investigates the soft competencies by project phase that information systems (IS) project managers require for project success. The authors conducted 33 qualitative interviews to collect data from a sample of 22 IS project managers and business leaders located in Calgary, Alberta, Canada. The authors identified the key competencies for each of the IS project phases (initiation, planning, implementation, and close- out). The competencies were sorted into competency categories: personal attributes (e.g., eye for details), communication (e.g., effective questioning), leadership (e.g., create an effective project environment), negotiations (e.g., consensus building), professionalism (e.g., lifelong learning), social skills (e.g., charisma), and project management competencies (e.g., manage expectations). Each of the most important competencies is discussed and interconnections among competencies identified. How this research can be used by the practitioner and academic communities and the broader implications of this research are examined. © 2009 by the Project Management Institute.
Document Type
Article
First Page
61
Last Page
80
Publication Date
3-1-2010
DOI
10.1002/pmj.20146
Recommended Citation
Skulmoski, Gregory J. and Hartman, Francis T., "Information systems project manager soft competencies: A project-phase investigation" (2010). Scopus Indexed Articles. 2209.
https://zuscholars.zu.ac.ae/scopus-indexed-articles/2209