Title
Outsourcing logistics to third-party providers: practitioners perspectives
Source of Publication
International Journal of Logistics Systems and Management
Abstract
As a result of globalisation, companies have been forced to shift their operations from internal provisioning to outsourcing to Third-Party Logistics (TPL) providers. To date, no field surveys have been conducted to validate various assertions regarding the reported outcomes of using TPL providers. To address this research gap, this study employed surveys with executives of both shippers (customers) and TPL providers. Findings indicated that the major benefits of outsourcing logistics included achieving reductions in fixed assets, lower inventory, reduced logistics costs, and improved customer service. However, four major challenges were also cited. © 2010 Inderscience Enterprises Ltd.
Document Type
Article
First Page
23
Last Page
38
Publication Date
1-1-2010
DOI
10.1504/IJLSM.2010.029719
Recommended Citation
Modarress, Batoul; Ansari, A.; and Lockwood, Diane, "Outsourcing logistics to third-party providers: practitioners perspectives" (2010). Scopus Indexed Articles. 2217.
https://zuscholars.zu.ac.ae/scopus-indexed-articles/2217