Challenges of outsourcing logistics to third-party providers
Source of Publication
International Journal of Logistics Systems and Management
The focus of this study is on the challenges that shippers faced using Third-Party Logistics (3PL) providers. The study is based on a mail survey of 126 shippers and personal interviews with eight shipper executives and four 3PL provider executives. The study first identifies the major challenges including, finding a 3PL with the capabilities meeting the shipper's specific logistics requirements, the incompatibility of information systems between shipper and 3PL, the failure of 3PL to meet a shipper's future growth needs, and issues related to security. Second, it offers some recommendations for shippers to consider in overcoming any challenges encountered. Copyright © 2010 Inderscience Enterprises Ltd.
Ansari, A. and Modarress, Batoul, "Challenges of outsourcing logistics to third-party providers" (2010). Scopus Indexed Articles. 2219.