Title

An evolutionary approach for business process redesign - Towards an intelligent system

Source of Publication

ICEIS 2007 - 9th International Conference on Enterprise Information Systems, Proceedings

Abstract

Although extensive literature on BPR is available, there is still a lack of concrete guidance on actually changing processes for the better. It is our goal to provide a redesign approach which describes and supports the steps to derive from an existing process a better performing redesign. In this paper we present an evolutionary approach towards business process redesign and explain its first three steps: 1) modelling the existing process, 2) computing process measures, and 3) evaluating condition statements to find applicable redesign "best practices". We show the applicability of these steps using an example process and illustrate the remaining steps. Our approach has a formal basis to make it suitable for automation.

Document Type

Conference Proceeding

First Page

47

Last Page

54

Publication Date

12-1-2007

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