Title

E-government implementation: Impact on business processes

Source of Publication

2006 Innovations in Information Technology, IIT

Abstract

E-government projects can easily be put at risk if projects lack government support, if a solid information infrastructure is not developed so that customers can use this technology, if the user involvement is not significant at the implementation stage AND if poor attention is given to business process integration. This paper discusses the application of a decision-making tool for the choice of appropriate best practices in the context of e-government implementation. The addressed question is 'which practices would guarantee better internal processes' performances in the e-government context?' © 2006 IEEE.

Document Type

Conference Proceeding

ISBN

['1424406749', '9781424406746']

Publication Date

12-1-2006

DOI

10.1109/INNOVATIONS.2006.301973

Author First name, Last name, Institution

Selma Limam Mansar, Zayed University

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