Title

Social media and business process management

Source of Publication

The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM

Document Type

Article

ISBN

9780128004722,9780127999593

Publisher

Elsevier

First Page

377

Last Page

394

Publication Date

12-22-2014

DOI

10.1016/b978-0-12-799959-3.00018-5

Author First name, Last name, Institution

Henrik Von Scheel
Zakaria Maamar, Zayed University
Mona Von Rosing

Scopus ID

84942510610

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