Chapter 12 Driving change and innovation with IoT-cloud-based digital transformation

Document Type

Book Chapter

Source of Publication

Accelerating Digital Transformation with the Cloud and the Internet of Things (IoT)

Publication Date

1-1-2025

Abstract

This chapter explores the Theory of Change (ToC) framework induced by the convergence of cloud and IoT technologies. The chapter reveals the societal impacts of these technologies, focusing on improved efficiency, resource optimization, and data-driven decision-making. A key theme is service-induced business model transformation through innovative service models, such as predictive maintenance as a service (PdMaaS), remote equipment monitoring as a service (REMaaS), precision agriculture as a service (PAgaaS), healthcare as a service (HCaaS), and supply chain tracking as a service (SCaaS). The chapter highlights strategies for implementing digital transformation, emphasizing the identification of change agents and overcoming resistance to change challenges. Key performance indicators (KPIs) to track progress following different change management approaches are discussed. Readiness to change is established by fostering a culture of innovation, providing training, and ensuring effective communication.

ISBN

9780443222177

Publisher

Elsevier

First Page

323

Last Page

344

Disciplines

Computer Sciences

Keywords

IoT, cloud technologies, digital transformation, service models, change management

Indexed in Scopus

no

Open Access

no

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