ORCID Identifiers
Document Type
Article
Source of Publication
Digital Theory, Culture & Society
Publication Date
12-22-2024
Abstract
This study examines the landscape of digital content management within heritage institutions in Sharjah, United Arab Emirates. It aims to evaluate the state, characteristics, and roles of these processes in preserving and promoting cultural heritage in the digital sphere. Utilizing a descriptive analytical approach, the research employs a checklist as the primary data collection instrument to investigate existing policies, plans, systems, and projects. Findings highlight the absence of formalized content management strategies in most institutions, which rely on unwritten, tacit policies. This lack of structured frameworks adversely impacts communication, operational performance, service delivery, and the long-term sustainability of their work. The study underscores the need for institutions to develop clear, written strategies and policies for digital content management and to conduct regular evaluations using metrics such as stakeholder feedback, statistics, and surveys. As the first study of its kind in the UAE, it provides a foundational understanding of digital content management practices in heritage institutions and offers actionable recommendations for policy and strategy development. The findings are expected to shape future practices, fostering improved digital preservation and accessibility of cultural heritage.
ISSN
3031-707X
Volume
2
Issue
2
First Page
145
Last Page
161
Disciplines
Archival Science
Keywords
digital content management, content management system, enterprise content management, digital assets, digital cultural heritage
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.
Recommended Citation
Zidan, Ahmed Adel and Boufarss, Mohamed, "Enterprise content management in cultural heritage institutions: A study of Sharjah landscape, United Arab Emirates" (2024). All Works. 7177.
https://zuscholars.zu.ac.ae/works/7177
Indexed in Scopus
no
Open Access
yes
Open Access Type
Gold: This publication is openly available in an open access journal/series