Enterprise content management in cultural heritage institutions: A study of Sharjah landscape, United Arab Emirates

Author First name, Last name, Institution

Ahmed Adel Zidan, University of KhorfakanFollow
Mohamed Boufarss, Zayed UniversityFollow

ORCID Identifiers

0000-0002-2403-0146

Document Type

Article

Source of Publication

Digital Theory, Culture & Society

Publication Date

12-22-2024

Abstract

This study examines the landscape of digital content management within heritage institutions in Sharjah, United Arab Emirates. It aims to evaluate the state, characteristics, and roles of these processes in preserving and promoting cultural heritage in the digital sphere. Utilizing a descriptive analytical approach, the research employs a checklist as the primary data collection instrument to investigate existing policies, plans, systems, and projects. Findings highlight the absence of formalized content management strategies in most institutions, which rely on unwritten, tacit policies. This lack of structured frameworks adversely impacts communication, operational performance, service delivery, and the long-term sustainability of their work. The study underscores the need for institutions to develop clear, written strategies and policies for digital content management and to conduct regular evaluations using metrics such as stakeholder feedback, statistics, and surveys. As the first study of its kind in the UAE, it provides a foundational understanding of digital content management practices in heritage institutions and offers actionable recommendations for policy and strategy development. The findings are expected to shape future practices, fostering improved digital preservation and accessibility of cultural heritage.

DOI Link

https://doi.org/10.61126/dtcs.v2i2.51

ISSN

3031-707X

Volume

2

Issue

2

First Page

145

Last Page

161

Disciplines

Archival Science

Keywords

digital content management, content management system, enterprise content management, digital assets, digital cultural heritage

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.

Recommended Citation

Zidan, Ahmed Adel and Boufarss, Mohamed, "Enterprise content management in cultural heritage institutions: A study of Sharjah landscape, United Arab Emirates" (2024). All Works. 7177.
https://zuscholars.zu.ac.ae/works/7177

Indexed in Scopus

no

Open Access

yes

Open Access Type

Gold: This publication is openly available in an open access journal/series