Document Type

Article

Source of Publication

Journal of Work Applied Management

Publication Date

5-22-2025

Abstract

Purpose: This paper examines the integration of AI-enhanced coaching systems into traditional organizational development practices and develops a comprehensive theoretical framework to understand these complex interactions. Design/methodology/approach: A narrative literature review synthesizes theoretical perspectives and empirical studies at the intersection of digital transformation and coaching practices. This review systematically examines multiple theoretical frameworks related to human–technology collaboration in organizational contexts. Findings: The research establishes a theoretical framework comprising four interconnected domains: cognitive amplification, collaborative learning, ethical governance and adaptive evolution. Three hypothetical case studies demonstrate the practical application of this framework across diverse organizational settings, revealing both challenges and opportunities in implementing AI-enhanced coaching initiatives. Practical implications: Organizations implementing AI-enhanced coaching must develop comprehensive integration strategies, establish robust ethical governance frameworks, transform coaching roles, assess organizational readiness, design balanced coaching programs, develop new evaluation metrics and establish appropriate supervision mechanisms. Originality/value: This paper offers the first comprehensive theoretical framework specifically addressing the integration of AI technologies in coaching practices, synthesizing distributed cognition theory, complex systems thinking, and social cognitive theory to provide a foundation for future research and practice in this rapidly evolving field.

ISSN

2205-2062

Disciplines

Business

Keywords

AI-enhanced coaching, Digital transformation, Leadership development, Organizational development, Work-applied management

Scopus ID

05005523513

Creative Commons License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Indexed in Scopus

yes

Open Access

yes

Open Access Type

Gold: This publication is openly available in an open access journal/series

Included in

Business Commons

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