Title

Customer Service in an Emerging Market (UAE)

Document Type

Book Chapter

Source of Publication

Customer-Centric Knowledge Management

Publication Date

1-1-2012

Abstract

Most organizations were training their employees in customer service but the areas in which they are trained may not necessarily be appropriate.

ISSN

2326-7607

Publisher

IGI Global

First Page

189

Last Page

201

Disciplines

Business

Indexed in Scopus

no

Open Access

no

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