Title

A knowledge-based approach to manage configurable business processes

ORCID Identifiers

0000-0001-5700-8060

Document Type

Conference Proceeding

Source of Publication

Concurrency Computation

Publication Date

8-10-2020

Abstract

© 2018 John Wiley & Sons, Ltd. This paper stresses out the struggle of organizations when managing multiple variants of the same business process. Each variant constitutes a response to structural and/or functional needs that overtime become unsustainable due to the multiplicity and complexity of these needs. To mitigate this struggle, a knowledge-based approach for capturing these versions into a single configurable business process and splitting this process into fragments is discussed in the paper. The approach builds a configuration knowledge base to track the business process variability (ie, particularities of each business process variant). Variants are represented as a new configurable process structure tree resulting from fragmenting a business process. Implementation of the approach is, also, reported in this paper.

ISSN

1532-0626

Publisher

John Wiley and Sons Ltd

Volume

32

Issue

15

First Page

22

Last Page

44

Disciplines

Business

Keywords

business process, configurable process structure tree, configuration, fragmentation, knowledge base, variability

Scopus ID

85057530123

Indexed in Scopus

yes

Open Access

no

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