Enhancing business processes with web 2.0 features

Author First name, Last name, Institution

Fadwa Yahya, University of Sfax
Khouloud Boukadi, University of Sfax
Zakaria Maamar, Zayed University
Hanêne Ben Abdallah, University of Sfax

Document Type

Conference Proceeding

Source of Publication

ICE-B 2015 - 12th International Conference on e-Business, Proceedings; Part of 12th International Joint Conference on e-Business and Telecommunications, ICETE 2015

Publication Date

1-1-2015

Abstract

Web 2.0 aims to support human interactions and content creation by combining information from different contributors. It can enhance business processes by improving communication, collaboration and exchange of knowledge between various participants. These benefits led to the emergence of a new form of business processes called Social Business Process (SBP). This paper provides for SBP modelling by proposing a domain-specific language (DSL) based on an extension of the standard BPMN notation to model social elements within an SBP. It is simple and yet generic thanks to the reduced number of extensions and its ability to model SBP regardless of the used Web 2.0 technology. To show the applicability of the proposed notation, we have implemented it within the BPMN2 modeller editor.

DOI Link

10.5220/0005526501830190

ISBN

9789897581137

Publisher

SciTePress

First Page

183

Last Page

190

Disciplines

Business | Computer Sciences

Keywords

Bpmn, Domain-specific language, Social business process, Web 2.0

Scopus ID

84969776797

Recommended Citation

Yahya, Fadwa; Boukadi, Khouloud; Maamar, Zakaria; and Abdallah, Hanêne Ben, "Enhancing business processes with web 2.0 features" (2015). All Works. 1502.
https://zuscholars.zu.ac.ae/works/1502

Indexed in Scopus

yes

Open Access

no