Title

Excellent crisis communication: Beyond crisis plans

Author First name, Last name, Institution

Francis J. Marra, Zayed University

Document Type

Book Chapter

Source of Publication

Responding to Crisis: A Rhetorical Approach to Crisis Communication

Publication Date

9-30-2003

ISBN

0805840591

Publisher

Routledge

First Page

311

Last Page

325

Disciplines

Social and Behavioral Sciences

Scopus ID

84909423481

Indexed in Scopus

yes

Open Access

no

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