Integration of Workflow and Agent Technology for Business Process Management

Author First name, Last name, Institution

Yuhong Yan, University of Toronto
Zakaria Maamar, Zayed University
Weiming Shen, National Research Council Canada

Document Type

Conference Proceeding

Source of Publication

Proceedings of the International Conference on Computer Supported Cooperative Work in Design

Publication Date

12-1-2002

Abstract

Both workflow and agent technology have recently been applied to business process management. The integration of these two technologies will definitely provide solutions to the problems not to be solved by any of them individually. This paper summarises the capabilities of these two technologies and discusses the forms and their benefits of integrating them for business process management. Generally, agent enhanced workflow management and agent-based workflow management are the main forms for applications of intelligent agents to workflow systems. Some research issues in each form are discussed. A conclusion with discussions of future research directions is also given.

DOI Link

10.1109/cscwd.2001.942297

ISBN

660184931

Publisher

Institute of Electrical and Electronics Engineers (IEEE)

First Page

420

Last Page

426

Disciplines

Business | Computer Sciences

Keywords

Computer simulation, Integration, Problem solving, Software agents, Software prototyping, Business process management, Information technology

Scopus ID

0036990066

Recommended Citation

Yan, Yuhong; Maamar, Zakaria; and Shen, Weiming, "Integration of Workflow and Agent Technology for Business Process Management" (2002). All Works. 2052.
https://zuscholars.zu.ac.ae/works/2052

Indexed in Scopus

yes

Open Access

no