Aya Shaban, Zayed University

Document Type

Article

Source of Publication

Procedia - Social and Behavioral Sciences

Publication Date

1-1-2016

Abstract

In the recent years, there has been an increasing trend in organizations to give teams more responsibility to work on major tasks. More companies are getting to recognize that the best way to meet customer satisfaction, higher quality products, and faster service challenges is through coordinated efforts of employees. The increasing number of mergers, joint ventures and strategic alliances is bringing people from distinct cultures and types of organizations together. As a result, in the twenty first century managers have become more concerned with managing diversity in organizations. Diversity offers both potential costs and benefits for the organization. This research explains how managers can lead and manage diverse teams. Further, it shows how managers could manage more effectively diverse team whose members have different ages, genders and nationalities or even belong to distinct ethnic or cultural groups. Therefore, this research paper is focusing on one of the main recent challenges in management and business, which is managing and leading a diverse workforce. As a major challenge for all mangers in the world is to lead and treat a diverse workforce in an equitable and fair manner.

ISSN

1877-0428

Publisher

Elsevier BV

Volume

230

First Page

76

Last Page

84

Disciplines

Social and Behavioral Sciences

Indexed in Scopus

no

Open Access

yes

Open Access Type

Gold: This publication is openly available in an open access journal/series

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