Source of Publication
Facta Universitatis, Series: Automatic Control and Robotics
This paper reports our experience with developing a Business-2-Social (B2S) platform that provides necessary support to all this platform's constituents, namely business processes, social media (e.g., social network), and Internet of Things (IoT). This platform is exemplified with smart cities whose successful management requires a complete integration of IoT and social media capabilities into the business processes implementing user services. To ensure a successful integration, social actions, that a smart city would allow citizens execute, are analyzed in terms of impact of these smart city's business processes. Reactions to these actions are tracked and then analyzed to improve user services.
University of Nis
Business | Computer Sciences
Business process, Internet of Things, Smart city, Social network
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Ugljanin, Emir; Stojanović, Dragan; Kajan, Ejub; and Maamar, Zakaria, "Re-engineering of Smart City's Business Processes Based on Social Networks and Internet of Things" (2018). All Works. 2899.
Indexed in Scopus
Open Access Type
Gold: This publication is openly available in an open access journal/series