Social networks as a service in modern enterprises

Document Type

Conference Proceeding

Source of Publication

Proceedings of the 2009 International Conference on the Current Trends in Information Technology, CTIT 2009

Publication Date

1-1-2009

Abstract

The power of social networks stems from their ability to capture real-world phenomena such as collaboration, competition, and partnerships. Social networks provide means for enterprises to capture and expose many informal connections between their stakeholders. In this paper, we discuss how social networks could sustain growth and unfold business opportunities in modern enterprises. Furthermore, we study various types of social networks and investigate metrics that measure their value-added to enterprises. In response to business-oriented social network requirements, we propose a multi-tenant architecture to develop Social-Networks-as-a-Service (SNaaS) and allow efficient use of server resources while reducing maintenance costs and providing a high degree of customization to support each enterprise's requirements. ©2009 IEEE.

ISBN

9781424457557

Publisher

IEEE Computer Society

First Page

14

Last Page

18

Disciplines

Business | Communication | Computer Sciences

Keywords

Enterprise, Metric, Social network, Software-as-a-Service

Scopus ID

77951134206

Indexed in Scopus

yes

Open Access

no

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