Source of Publication
International Journal of Advanced Computer Science and Applications
© 2020 Science and Information Organization. All rights reserved. —Literature in digital transformation maturity is scarce. Digital transformation in higher education, especially after COVID-19 is seen as inevitable. This research explores digital transformation maturity and challenges within Higher Education. The significance of this study stems from the role digital transformation plays in today’s knowledge economy. This study proposes a new framework based on Deloitte’s 2019 digital transformation assessment framework with Petkovic 2014 mega and major higher education process mapping. The study triangulates the findings of multiple research instruments, including survey, interviews, case study, and direct observation. The research findings show a significant variance between the respondents’ perception of digital transformations maturity levels, and the core requirements of digital transformation maturity. The findings also show the lack of holistic vision, digital transformation competency, and data structure and processing as the leading challenges of digital transformation.
The Science and Information Organization
Computer Sciences | Education
COVID-19, Higher education, —Digital transformation
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Marks, Adam; AL-Ali, Maytha; Atassi, Reem; Abualkishik, Abedallah Zaid; and Rezgui, Yacine, "Digital transformation in higher education: a framework for maturity assessment" (2020). All Works. 4073.
Indexed in Scopus
Open Access Type
Gold: This publication is openly available in an open access journal/series