Title

Blending of Physicians’ Leadership and Decision-Making Style Within Virtual Platforms for Improving Service Quality

Author First name, Last name, Institution

Anjum Razzaque, Ahlia University
Magdalena Karolak, Zayed University

Document Type

Book Chapter

Source of Publication

Studies in Computational Intelligence

Publication Date

5-29-2021

Abstract

Literature demands for improving the quality of healthcare services, in response to high reported patient dissatisfaction from physicians’ diagnostic errors. Social networks are a promising platform facilitating healthcare professionals for knowledge-shared-decision making (DM), in addition to leadership. Past research argues on the vitality of decisions based on appropriate leadership using knowledge management. Hence, this literature review paper proposes a conceptual framework making one proposition viable for future quantitative empirical evidencing, bearing theoretical and managerial implications.

Publisher

Springer Nature

Volume

974

Disciplines

Computer Sciences | Medicine and Health Sciences

Indexed in Scopus

no

Open Access

no

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