Blending of Physicians’ Leadership and Decision-Making Style Within Virtual Platforms for Improving Service Quality

Author First name, Last name, Institution

Anjum Razzaque, Ahlia University
Magdalena Karolak, Zayed UniversityFollow

ORCID Identifiers

0000-0002-7455-4175

0000-0002-8442-5158

Document Type

Book Chapter

Source of Publication

Studies in Computational Intelligence

Publication Date

5-29-2021

Abstract

Literature demands for improving the quality of healthcare services, in response to high reported patient dissatisfaction from physicians’ diagnostic errors. Social networks are a promising platform facilitating healthcare professionals for knowledge-shared-decision making (DM), in addition to leadership. Past research argues on the vitality of decisions based on appropriate leadership using knowledge management. Hence, this literature review paper proposes a conceptual framework making one proposition viable for future quantitative empirical evidencing, bearing theoretical and managerial implications.

DOI Link

10.1007/978-3-030-73057-4_8

Publisher

Springer Nature

Volume

974

First Page

99

Last Page

109

Disciplines

Computer Sciences | Medicine and Health Sciences

Keywords

Leadership style, Decision-making style, Physicians, Healthcare sector

Scopus ID

85107079536

Recommended Citation

Razzaque, Anjum and Karolak, Magdalena, "Blending of Physicians’ Leadership and Decision-Making Style Within Virtual Platforms for Improving Service Quality" (2021). All Works. 4274.
https://zuscholars.zu.ac.ae/works/4274

Indexed in Scopus

yes

Open Access

no