Towards building general framework for designing knowledge sharing tool based on actor network theory

Author First name, Last name, Institution

S. M.F.D.Syed Mustapha, Zayed University

Document Type


Source of Publication

VINE Journal of Information and Knowledge Management Systems

Publication Date



Purpose: The purpose of this paper is to emphasize the needs to understand the barrier and determinant factors in knowledge sharing (KS), to find the common ones and subsequently to build a general framework that can be referred to in designing a KS tool that addresses the common factors. Design/methodology/approach: The approach comprises of two major steps which are to survey the past literature to determine the most common barriers and determinant factors from various unique KS domains and to qualify the factor as the common one based on its presence in at least three to five KS domains. The grounded theory is used to analyze the past literature and to perform categorization. Findings: This paper helps in the summarization of categories and subcategories of barriers and determinants and demonstration on the mapping between them. Research limitations/implications: This paper has not proved the actual use of the framework in building a KS tool based on the framework. Practical implications: The common factors are based on at least 60 references of KS implementation such that it is useful for large area of application domains that require building KS tools. Originality/value: This paper presents the understanding on the common factors and association between the barriers and determinants in building the general framework in which the application of the framework is demonstrated using actor network theory.






Computer Sciences


Knowledge management, Knowledge sharing, Knowledge sharing framework, Knowledge sharing tools

Scopus ID


Indexed in Scopus


Open Access