Introduction to the third workshop on business process design

Author First name, Last name, Institution

Tom Davenport, Babson College
Selma Mansar, Zayed University
Hajo Reijers, Technische Universiteit Eindhoven

Document Type

Article

Source of Publication

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Publication Date

3-14-2008

Abstract

If one considers business processes that are in use today, be it by banks, insurance companies, governmental agencies, hosptitals, etc., it is sometimes difficult to imagine that they were once consciously designed. Their structures can be extremely complicated, responsibilities for their parts may have been widely distributed, and no particular participant really has an overview of the entire process anymore. Such business processes typically evolved organically over dozens of years, mostly with a focus on mending the operational problems that occurred on a day-to-day basis. But this will no longer do.

DOI Link

10.1007/978-3-540-78238-4_11

ISBN

3540782370

ISSN

0302-9743

Publisher

Springer Berlin Heidelberg

Volume

4928 LNCS

First Page

93

Last Page

94

Disciplines

Computer Sciences

Scopus ID

40549107439

Recommended Citation

Davenport, Tom; Mansar, Selma; and Reijers, Hajo, "Introduction to the third workshop on business process design" (2008). All Works. 2111.
https://zuscholars.zu.ac.ae/works/2111

Indexed in Scopus

yes

Open Access

no