Network-based social coordination of business processes
Document Type
Article
Source of Publication
Information Systems
Publication Date
6-1-2016
Abstract
© 2016 Elsevier Ltd. All rights reserved. This paper presents a social coordination approach that addresses the issue of conflicts over resources during business process execution. A business process consists of tasks that persons and/or machines execute. The resources, that business processes require at run-time, are sometimes limited and/or not-renewable. The approach uses a set of social relations that connect tasks/persons/machines together. These relations are the basis of developing specialized networks that capture the interactions during business process execution and are used to recommend corrective actions when conflicts over resources occur. These actions are dependent on the properties of tasks, persons and machines properties which referred to as transactional, activity, and operational, respectively. A system that demonstrates the approach is also discussed.
DOI Link
ISSN
Publisher
Elsevier Ltd
Volume
58
First Page
56
Last Page
74
Disciplines
Business | Communication
Keywords
Business process, Coordination, Machine, Person, Social relation, Task
Scopus ID
Recommended Citation
Maamar, Zakaria; Faci, Noura; Sakr, Sherif; Boukhebouze, Mohamed; and Barnawi, Ahmed, "Network-based social coordination of business processes" (2016). All Works. 2489.
https://zuscholars.zu.ac.ae/works/2489
Indexed in Scopus
yes
Open Access
no