Perceived Corporate Social Responsibility and Job Satisfaction in a Port Logistics Organization

Author First name, Last name, Institution

Panagiotis Reklitis
Anestis Fotiadis
Panagiotis Trivellas

Document Type

Book Chapter

Source of Publication

Strategic Innovative Marketing

Publication Date



Job satisfaction is a crucial factor if a company wants to sustain their employs. Several studies investigated the role of job satisfaction and they have found out that satisfied personnel will help on future recruiting, will help on retaining key employees and it will make employees more motivated. Since corporate responsibility can be a factor that can affect job satisfaction, it is highly important to examine their relationship. Moreover, as a consequence of the global economic crisis, there is a growing interest about the responsibility of corporations towards the society, local communities, and the environment. For the aforementioned reasons, the purpose of this paper is to examine if ethical, social, and environmental dimensions of perceived corporate social responsibility are positively related to job satisfaction. The field research is based on a sample of 93 employees of a port logistics management services organization. A structured questionnaire was developed in order to measure employee perceptions about CSR activities and their impact on job satisfaction. Building on the claim that employee perceptions of CSR activities may significantly related to workplace attitudes, this paper examines three CSR dimensions (social, ethical and environmental) and job satisfaction. The outcomes of this research delineate that only Social CSR exerts a positive significant effect on job satisfaction, highlighting the importance of CSR activities with social impact and worth aiming at caring for the well-being of others (suppliers, customers, community, and employees). Managerial and theoretical implications are developed based on survey results.




Springer International Publishing

First Page


Last Page



Business | Social and Behavioral Sciences

Scopus ID


Indexed in Scopus


Open Access