ORCID Identifiers
Document Type
Article
Source of Publication
Journal of Accounting, Auditing and Finance
Publication Date
1-1-2020
Abstract
© The Author(s) 2020. The purpose of this article is to establish a framework with its related measures for the development of a balanced scorecard (BSC) for auditing firms. A BSC was developed providing the detailed measures for performance evaluation comprising five key elements: learning and growth, clients, internal business processes, financials, and audit-related perspectives of corporate ethics. A survey was undertaken along with descriptive statistics and confirmatory factor analysis in four auditing firms, to assess the external auditors’ opinions for the proposed BSC measures. The results suggest that the development and use of the proposed BSC measures will enhance audit firms’ performance. Audit firms would have a better understanding of the various drivers of performance and strategies thereby creating a competitive advantage. The results are valuable to not only audit firms but also auditing oversight boards who could direct the design of their monitoring process by understanding performance systems in different size audit firms.
DOI Link
ISSN
Publisher
SAGE Publications Ltd
Disciplines
Business
Keywords
auditing, balanced scorecard, performance management, performance measurement systems, strategic management
Scopus ID
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Recommended Citation
Hegazy, Mohamed; Hegazy, Karim; and Eldeeb, Mohamed, "The Balanced Scorecard: Measures That Drive Performance Evaluation in Auditing Firms" (2020). All Works. 3352.
https://zuscholars.zu.ac.ae/works/3352
Indexed in Scopus
yes
Open Access
yes
Open Access Type
Hybrid: This publication is openly available in a subscription-based journal/series