Advancing digital transformation: Integrated digital transformation framework for a successful deployment

Munir Majdalawieh, Zayed University

Document Type

Conference Proceeding

Source of Publication

Proceedings of the International Conference on Industrial Engineering and Operations Management

Publication Date

1-1-2019

Abstract

© 2019, IEOM Society International. In today's knowledge-based digital economy, the pace of innovation is accelerating with disruptive technologies being discovered and introduced rapidly. The new global business environment has pressured many organizations to be more aggressive in adopting innovation and emerging technologies and use them as the cornerstone of their competitive strategy. Moreover, changing customer behavior, demand and requirement have led to complex changes and created an urgency to digitally transform an organization. In such an environment, rapid transformation is needed to accelerate and innovate business activities, business processes, models, and, ultimately, the workforce competencies. In such a situation, many c-suite executives are facing various challenges such as rigid processes, risk avoidance, digital disruption, interdepartmental conflict, disinterest in new ideas and complacency to move forward. These challenges require a vastly different approach to digitally transform a company's business. The objective of this paper is to propose an integrated digital transformation framework by integrating the business-need space (model elements), problem space (design thinking), solution space (Waterfall, agile) and change management space methods for a successful digital transformation deployment.

ISBN

9781532359507

ISSN

2169-8767

Publisher

IEOM Society

First Page

439

Last Page

447

Disciplines

Computer Sciences

Keywords

Agile, Change management, Design thinking, Digital transformation, Information systems, Integrated framework, System development life cycle

Scopus ID

85079289770

Indexed in Scopus

yes

Open Access

yes

Open Access Type

Bronze: This publication is openly available on the publisher’s website but without an open license

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