Usability and accessibility of eBay by screen reader

Document Type

Conference Proceeding

Source of Publication

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Publication Date

1-1-2009

Abstract

The evolution of Information and Communication Technology and the rapid growth of the Internet have fuelled a great diffusion of eCommerce websites. Usually these sites have complex layouts crowded with active elements, and thus are difficult to navigate via screen reader. Interactive environments should be properly designed and delivered to everyone, including the blind, who usually use screen readers to interact with their computers. In this paper we investigate the interaction of blind users with eBay, a popular eCommerce website, and discuss how using the W3C Accessible Rich Internet Applications (WAI-ARIA) suite could improve the user experience when navigating via screen reader. © Springer-Verlag Berlin Heidelberg 2009.

ISBN

3642103073

ISSN

0302-9743

Publisher

Springer Verlag

Volume

5889 LNCS

First Page

500

Last Page

510

Disciplines

Computer Sciences

Keywords

Accessibility, ARIA, Blind, eCommerce, Usability

Scopus ID

78650650158

Indexed in Scopus

yes

Open Access

yes

Open Access Type

Green: A manuscript of this publication is openly available in a repository

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