An architecture and guiding framework for the social enterprise

Document Type

Article

Source of Publication

IEEE Internet Computing

Publication Date

1-1-2015

Abstract

© 2015 IEEE. With the widespread adoption of social (aka Web 2.0) technologies like social networks, blogs, and wikis, there is a growing interest in looking into how enterprises should capitalize on these technologies. The social enterprise is the one that on top of having an online presence on the Internet, strives to open up new communication channels with stakeholders using social technologies. Building upon previous works on social business processes and on practical experiences on adopting such technologies in different Brazilian companies, this paper suggests an architecture and guiding framework for the social enterprise in terms of how to bridge the gap between the business world and social world and how to integrate social technologies into the enterprise's day-to-day operations.

ISSN

1089-7801

Publisher

Institute of Electrical and Electronics Engineers Inc.

Volume

19

Issue

1

First Page

64

Last Page

68

Disciplines

Business | Computer Sciences

Keywords

computer systems organization, network architecture, networking, public networks, WANs, wireless communications

Scopus ID

84922879290

Indexed in Scopus

yes

Open Access

no

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