A case study: Adoption of information technology in e-business of United Arab Emirates

Author First name, Last name, Institution

Fahim Akhter, Zayed University

Document Type

Conference Proceeding

Source of Publication

Proceedings - ICEBE 2007: IEEE International Conference on e-Business Engineering - Workshops: SOAIC 2007; SOSE 2007; SOKM 2007

Publication Date

12-1-2007

Abstract

This research conducted to identify factors that affect e-commerce adoption among people of United Arab Emirates. The focus of this research is to discover at what extent security and privacy factors contribute to the adoption of e-commerce. This study has been designed to explore why online shopping is growing so fast among some users, and so slowly among others. 2051 questionnaires were distributed by using different media such as email and Internet to the subjects and received back only 21% questionnaires from respondents. The result shows that all of the independent variables played important roles in determining the adoption of e-commerce and created a gap between users who are adopting e-commerce and those who have not. The finding also shows that there are two significant factors, making an impact on the adoption of e-commerce, which are the user's educational background and their understanding of security features implemented by the vendors. © 2007 IEEE.

ISBN

0769530036

Publisher

Institute of Electrical and Electronics Engineers (IEEE)

First Page

383

Last Page

387

Disciplines

Business | Computer Sciences

Keywords

Electronic commerce, Internet, Online shopping, United Arab Emirates

Scopus ID

47349112051

Indexed in Scopus

yes

Open Access

no

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