Mitigating Disinformation and Building Trust in Social Media

Author First name, Last name, Institution

Joanna F. Defranco, Penn State Great Valley
Nir Kshetri, The University of North Carolina at Greensboro
Ravi Sharma, Zayed UniversityFollow
Diana Rojas-Torres, Universidad de La Sabana
Jeffrey Voas

ORCID Identifiers

0000-0001-8966-5532

0000-0002-1408-4212

0000-0002-8235-5344

0000-0002-9202-9972

Document Type

Article

Source of Publication

IT Professional

Publication Date

1-1-2021

Abstract

Consumers have turned to the Internet and social media (SM) platforms for information related to health advisories, medical cures, election advice, education needs, and research on just about anything. However, there is a troubling level of trust that should not be given to SM and the Internet by anyone. Some assume accuracy and validity of the information as it is believed that fact checking is prevalent, thorough, and unbiased. The level of reliability some give to information found on the Internet is troubling to say the least.

DOI Link

10.1109/mitp.2021.3123418

ISSN

1520-9202

Publisher

Institute of Electrical and Electronics Engineers (IEEE)

Volume

23

Issue

6

First Page

62

Last Page

66

Disciplines

Communication | Computer Sciences

Keywords

Social networking (online), Media, Information integrity, Fake news, Trust management

Scopus ID

85121931349

Recommended Citation

Defranco, Joanna F.; Kshetri, Nir; Sharma, Ravi; Rojas-Torres, Diana; and Voas, Jeffrey, "Mitigating Disinformation and Building Trust in Social Media" (2021). All Works. 4767.
https://zuscholars.zu.ac.ae/works/4767

Indexed in Scopus

yes

Open Access

no