An exploratory study of rethinking user experience in the internet of things

Author First name, Last name, Institution

Hakim Hacid, Technology Innovation Institute
Ons Al-Shamaileh, Zayed University
Zakaria Maamar, Zayed University

Document Type

Article

Source of Publication

Computing

Publication Date

1-1-2022

Abstract

Despite the technical and ubiquitous nature of the Internet-of-Things (IoT), it must, at some point-of-time, make a stop to acknowledge the importance of User-eXperience (UX) in the success of any IoT endeavor. Diversity and smartness of things are not the sole factors that would impact the way users would “appreciate” IoT. Owning the technical discourse, IoT’s aim is to make peoples’ life easier, convenient, and safe by integrating UX into every single step of its evolution. What makes IoT unique from a UX perspective and how to rethink UX from an IoT perspective are questions raised and addressed in this paper paving the way for a win-win UX and IoT research-roadmap.

DOI Link

10.1007/s00607-022-01111-3

ISSN

0010-485X

Publisher

Springer Science and Business Media LLC

Disciplines

Computer Sciences

Keywords

Internet of Things, User Acceptance, User Experience

Scopus ID

85135448185

Recommended Citation

Hacid, Hakim; Al-Shamaileh, Ons; and Maamar, Zakaria, "An exploratory study of rethinking user experience in the internet of things" (2022). All Works. 5206.
https://zuscholars.zu.ac.ae/works/5206

Indexed in Scopus

yes

Open Access

no