Document Type

Article

Source of Publication

International Hospitality Review

Publication Date

10-17-2023

Abstract

Purpose The purpose of this research is to provide a critical review of the intellectual capital (IC) research in hospitality and tourism (HT) literature. Design/methodology/approach This study uses 141 research papers published on IC in HT between 2003 and 2021 to offer the findings of a systematic review of publications that cover the issue of IC as a holistic concept, rather than just a component of it, within the sector. Findings The progress on the topic is addressed. The authors' findings also reveal the related research productivity, main themes compared to other service sectors and methodologies applied in the knowledge field. In order to provide a tangible structure in the field, a research agenda is offered. Research limitations/implications This study analyzed the development of IC research in the HT literature by focusing on journal articles in the Scopus database. The findings could aid researchers in (re)designing their study goals so they may add to both general IC literature and literature related to HT. Originality/value A strong positive relationship between IC and HT organizations’ performance has been demonstrated, but no study has previously mapped the research constituents of publications in IC research. To contribute to the endeavor of knowledge consolidation on this subject, the authors' paper covers the research that has been done so far on the under-researched issue of IC in HT from a new perspective.

ISSN

2516-8142

Publisher

Emerald

Volume

ahead-of-print

Issue

ahead-of-print

Disciplines

Tourism and Travel

Keywords

Intellectual capital, Systematic literature review, Thematic content analysis, Hospitality and tourism

Creative Commons License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Indexed in Scopus

no

Open Access

yes

Open Access Type

Gold: This publication is openly available in an open access journal/series

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