A confirmatory factor analysis of a job satisfaction scale for healthcare providers in emergency departments

Document Type

Article

Source of Publication

International Journal of Healthcare Management

Publication Date

1-1-2024

Abstract

Objective: Performance of health care providers in a hospital’s emergency department is crucial as they are the first liners in the hospital. This study used a confirmatory factor analysis to verify the validity and reliability of a newly developed multi-dimensional job satisfaction scale for healthcare providers in emergency departments. Method: A convenience sampling method used to collect data from emergency departments of Jordan Middle District hospitals. A total of 286 healthcare providers from 11 hospitals participated in the study. The job satisfaction questionnaire was distributed in these hospitals from the beginning of June 2020 until the end of August 2020. Data analysis was performed using AMOS 21 after data entry into SPSS 25. Result: A model of four-factor with 16 items yielded adequate goodness-of-fit values with good convergent and discriminant validity after model re-specification. Four confirmed factors in this study were the most common dimensions used in measuring job satisfaction. Namely; physical environment and workplace safety, supervisor support, promotion and compensation, and staff communication and relationship domains. Conclusion: The job satisfaction scale was proven to provide a valid measurement model and reliable constructs measuring accurately job satisfaction of healthcare providers in emergency departments and exploring ways to improve their performance.

ISSN

2047-9700

Publisher

Informa UK Limited

Disciplines

Computer Sciences

Keywords

confirmatory factor analysis, emergency department, healthcare providers, Job satisfaction, Jordan

Scopus ID

85200557331

Indexed in Scopus

yes

Open Access

no

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