Inclusivity of virtual tourism destinations: An immersive netnographic study of Indonesian wheelchair users in virtual nature-based destinations
Document Type
Article
Source of Publication
Annals of Tourism Research Empirical Insights
Publication Date
5-1-2025
Abstract
Exclusion-inclusion theory has received attention in various disciplines in the actual world. However, whether and how virtual tourism experiences can affect the degree of exclusion-inclusion for people who use wheelchairs has not been discussed. Driven by an interpretivist paradigm, this study employed immersive netnography. Ten Indonesian were observed and interviewed to understand their virtual nature-based experiences. They used virtual reality head month and explored a few virtual destinations. The findings suggest that the combination of virtual tourism destinations' aspects can influence the inclusivity of their travel experiences. A better understanding of these findings will aid in developing inclusive tourism for wheelchair users through virtual tourism. This paper provides insights into the current and future scope of inclusive e-tourism.
DOI Link
ISSN
Publisher
Elsevier BV
Volume
6
Issue
1
Disciplines
Tourism and Travel
Keywords
Exclusion-inclusion theory, Immersive Netnography, Inclusive e-tourism, Person who uses a wheelchair, Virtual tourist behaviour
Scopus ID
Recommended Citation
Perangin-Angin, Rosliyana; Tavakoli, Rokhshad; Kusumo, Camelia; and Mura, Paolo, "Inclusivity of virtual tourism destinations: An immersive netnographic study of Indonesian wheelchair users in virtual nature-based destinations" (2025). All Works. 7102.
https://zuscholars.zu.ac.ae/works/7102
Indexed in Scopus
yes
Open Access
no
