Consumer Qoe-Aware Cognitive Semantic Sentiment Analysis Via Hybrid Large Models
Document Type
Article
Source of Publication
Ieee Consumer Electronics Magazine
Publication Date
3-1-2025
Abstract
Nowadays, the importance of Quality of Experience (QoE) has gained increasing attention from online consumers. For service providers, developing effective sentiment analysis approaches is essential to accurately capture and understand the emotional characteristics of consumers, thereby enhancing consumer QoE. However, existing research often encounters limitations in comprehending QoE and lacks fine-grained semantic analysis. To overcome these challenges, this article introduces a novel pretraining neural network structure designed for QoE-aware cognitive semantic sentiment analysis using hybrid large models. This approach utilizes a unique parallel architecture encoder that effectively captures implicit semantics within user reviews, significantly improving the model's ability to comprehend semantic sentiments. By learning diverse features, the model adeptly captures intricate word-level relationships, which enhances its generalization capabilities. Finally, the model's efficacy in sentiment analysis has been validated using real-world online consumer datasets in multilingual contexts, demonstrating its practical utility for online consumer sentiment analysis.
DOI Link
ISSN
Publisher
Institute of Electrical and Electronics Engineers (IEEE)
Volume
14
Issue
2
First Page
59
Last Page
68
Disciplines
Computer Sciences
Keywords
Sentiment analysis, Semantics, Analytical models, Encoding, Consumer electronics, Reviews, Bidirectional control
Recommended Citation
Xu, Haiyu; Guo, Zhiwei; Saad, Aldosary; Tolba, Amr; Al-Dulaimi, Anwer; Yu, Keping; and Rodrigues, Joel J. P. C., "Consumer Qoe-Aware Cognitive Semantic Sentiment Analysis Via Hybrid Large Models" (2025). All Works. 7116.
https://zuscholars.zu.ac.ae/works/7116
Indexed in Scopus
no
Open Access
no