Document Type

Article

Source of Publication

International Review of Management and Marketing

Publication Date

1-1-2025

Abstract

The present study aims to investigate the impact of leadership on digital transformation in the UAE government, using a Knowledge, Attitude, and Practice (KAP) analytical framework. This study examines the effect of leaders’ familiarity with digital technologies, their attitudes towards innovation, and their practical tactics for execution on the process of digitalizing government services. Employing a mixed-methods methodology, this research uses surveys and interviews to gather data from influential policymakers while also conducting a comprehensive examination of case studies on digital projects. The findings suggest that considerable knowledge and favorable attitudes towards digital transformation exist. However, implementing digital transformation methods exhibits notable disparities among various government bodies. The research highlights the need to implement a comprehensive approach and enhance leaders’ skills and knowledge to ensure alignment with efficient digital methods. This will ultimately support a more substantial digital transformation in the administration of the United Arab Emirates.

ISSN

2146-4405

Publisher

EconJournals

Volume

15

Issue

5

First Page

72

Last Page

80

Disciplines

Business

Keywords

Digital Transformation, Governance, Innovation, KAP Model, Leadership, Public Sector, UAE

Scopus ID

105014269060

Creative Commons License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Indexed in Scopus

yes

Open Access

yes

Open Access Type

Gold: This publication is openly available in an open access journal/series

Included in

Business Commons

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