Redefining boundaries: a comparative analysis of human–AI collaboration dynamics in European healthcare and financial services
Document Type
Conference Proceeding
Source of Publication
Euromed Journal of Business
Publication Date
12-16-2025
Abstract
Purpose – This paper examines how human–AI collaboration boundaries are conceptualized and implemented differently across two key European sectors: healthcare and financial services. Using a narrative literature review methodology and the AI–human collaboration theoretical framework, it analyzes sectoral variations in collaborative dynamics. Design/methodology/approach – A narrative literature review approach is employed to synthesize existing knowledge across disciplines. The AI–human collaboration theoretical framework is applied to analyze sector-specific patterns in human-AI interaction based on professional identities, risk models and expertise traditions. Hypothetical case illustrations demonstrate practical applications. Findings – The research identifies distinct human–AI collaboration models across sectors: healthcare prioritizes clinical authority and financial services implements tiered authority models based on risk profiles. Sectoral contexts significantly shape collaborative boundaries through professional traditions, regulatory environments and knowledge integration patterns. Originality/value – This research contributes to innovation management theory by demonstrating how sector-specific professional identities and expertise traditions shape collaborative boundaries between human and technological agents. It offers a structured comparative framework for analyzing human–AI collaboration and provides actionable insights for designing collaborative systems that improve human capabilities within sectoral contexts.
DOI Link
ISSN
Publisher
Emerald
First Page
1
Last Page
21
Disciplines
Business
Keywords
Artificial intelligence, Financial services, Healthcare, Human–AI collaboration, Innovation management
Scopus ID
Recommended Citation
Sposato, Martin; Dittmar, Eduardo Carlos; and Vargas Portillo, Jenny Patricia, "Redefining boundaries: a comparative analysis of human–AI collaboration dynamics in European healthcare and financial services" (2025). All Works. 7802.
https://zuscholars.zu.ac.ae/works/7802
Indexed in Scopus
yes
Open Access
no