The LMS as actor: how learning management systems shape and constrain feedback practices

Author First name, Last name, Institution

Jaime Buchanan, Zayed University

Document Type

Article

Source of Publication

Learning Media and Technology

Publication Date

3-16-2026

Abstract

This study examines how a bespoke learning management system (LMS) mediates feedback in a hybrid general education program. Using data from a qualitative case study and adopting a sociomaterial perspective, the analysis explores how the LMS shapes what feedback becomes possible, valued, and enacted. The findings reveal that the platform influences feedback processes by constraining faculty autonomy, enabling institutional oversight, and redistributing responsibility away from students. These findings supporting growing calls to critically consider how digital platforms participate in educational practice rather than treating technology as a neutral delivery mechanism.

DOI Link

10.1080/17439884.2026.2644378

ISSN

1743-9884

Publisher

Informa UK Limited

Disciplines

Education

Keywords

educational technology, Feedback practices, higher education, learning management systems, object interview, sociomaterialism, sustainable feedback

Scopus ID

105033022631

Recommended Citation

Buchanan, Jaime, "The LMS as actor: how learning management systems shape and constrain feedback practices" (2026). All Works. 7861.
https://zuscholars.zu.ac.ae/works/7861

Indexed in Scopus

yes

Open Access

no