Scenario-Based Exploratory Testing of Knowledge-Sharing Application: An Empirical Results and Lessons Learned

Author First name, Last name, Institution

• S. M.F.D.Syed Mustapha, Zayed University
• Edmund Evangelista, Zayed UniversityFollow
• Farhi Marir, Zayed UniversityFollow
• Nor Shahida Mohamad Yusop, Universiti Teknologi MARA
• Wan Faezah Abbas, Universiti Teknologi MARA

Document Type

Conference Proceeding

Source of Publication

Communications in Computer and Information Science

Publication Date

5-22-2026

Abstract

Exploratory testing is a supplementary software testing approach that complements other testing methods, including functional, regression, and performance, by exploring an application's functionality without predefined test scripts, allowing testers to leverage their creativity and intuition to uncover issues. This paper reports the results and insights derived from scenario-based exploratory testing performed on the KSECI, an online knowledge-sharing application. From the twelve features of the KSECI application, 88 scenarios were derived, simulating diverse user interactions and scenarios. The test results revealed that 48 test scenarios were passed, whilst 40 failed. Among the 40 issues identified, 26 were functionality issues (mostly rated as low severity), and 14 issues were associated with usability and interface design flaws. Given our limited resources, time constraints, and lack of profound product knowledge, we found scenario-based exploratory testing is effective, as it eliminates the necessity for detailed test scripts, enabling testers to focus on testing rather than documentation. This strategy is recommended in resource-limited environments, balancing structured testing with adaptive exploration to identify critical, user-impacting problems. The findings highlight the significance of exploratory testing in projects that requiring flexibility, offering a practical framework where traditional scripted methods may be impractical or time intensive.

DOI Link

10.1007/978-981-92-0202-7_6

ISBN

[9789819202010]

ISSN

1865-0929

Publisher

Springer Nature Singapore

Volume

2889 CCIS

First Page

76

Last Page

92

Disciplines

Computer Sciences

Keywords

Exploratory Testing, Knowledge Sharing, Scenario-based Exploratory Testing, Software Testing

Scopus ID

105041182753

Recommended Citation

Mustapha, S. M.F.D.Syed; Evangelista, Edmund; Marir, Farhi; Yusop, Nor Shahida Mohamad; and Abbas, Wan Faezah, "Scenario-Based Exploratory Testing of Knowledge-Sharing Application: An Empirical Results and Lessons Learned" (2026). All Works. 8040.
https://zuscholars.zu.ac.ae/works/8040

Indexed in Scopus

yes

Open Access

no