The impact of artificial intelligence on administrative decisions in the public sector in Jordan
Document Type
Article
Source of Publication
International Journal of Public Sector Performance Management
Publication Date
1-1-2024
Abstract
This study focuses on the impact of artificial intelligence on issuing administrative decisions in the public sector. The digital progress in the field of electronic public administration has had a highly effective impact. It aims to explore the impact of artificial intelligence on automated administrative decisions, including its positive and negative aspects. The study first clarifies the concept of artificial intelligence and explains the systems used to support or assist administrative decisions. It also highlights the characteristics of artificial intelligence related to administrative decisions. Additionally, the study defines the concept of automated administrative decisions and the controls for automating administrative decisions and explains the implications of applying automation in the field of administrative decisions. Furthermore, this study looks at the mechanism for enforcing and implementing automated administrative decisions. Finally, the study evaluates the pros and cons of artificial intelligence in the field of administrative decisions.
DOI Link
ISSN
Publisher
Inderscience Publishers
Volume
18
Issue
2
First Page
179
Last Page
196
Disciplines
Computer Sciences | Law
Keywords
administrative, artificial intelligence, automated, decisions, public, sector
Scopus ID
Recommended Citation
Alhendi, Noor Issa; Alomran, Nayel; and Baniamer, Asem, "The impact of artificial intelligence on administrative decisions in the public sector in Jordan" (2024). All Works. 8253.
https://zuscholars.zu.ac.ae/works/8253
Indexed in Scopus
yes
Open Access
no