Challenges of outsourcing logistics to third-party providers

Author First name, Last name, Institution

• A. Ansari, Seattle University
• Batoul Modarress, Zayed University

Document Type

Article

Source of Publication

International Journal of Logistics Systems and Management

Publication Date

1-1-2010

Abstract

The focus of this study is on the challenges that shippers faced using Third-Party Logistics (3PL) providers. The study is based on a mail survey of 126 shippers and personal interviews with eight shipper executives and four 3PL provider executives. The study first identifies the major challenges including, finding a 3PL with the capabilities meeting the shipper's specific logistics requirements, the incompatibility of information systems between shipper and 3PL, the failure of 3PL to meet a shipper's future growth needs, and issues related to security. Second, it offers some recommendations for shippers to consider in overcoming any challenges encountered. Copyright © 2010 Inderscience Enterprises Ltd.

DOI Link

10.1504/ijlsm.2010.034426

ISSN

1742-7967

Publisher

Inderscience Publishers

Volume

7

Issue

2

First Page

198

Last Page

218

Disciplines

Business

Keywords

3PL providers, Challenges, Logistics, Outsourcing, Shippers, Survey

Scopus ID

77955408393

Recommended Citation

Ansari, A. and Modarress, Batoul, "Challenges of outsourcing logistics to third-party providers" (2010). All Works. 863.
https://zuscholars.zu.ac.ae/works/863

Indexed in Scopus

yes

Open Access

no